i am going nuts right now and figured this would be a good place to vent. can someone please explain to me how we are in the midst of the worst economy of my lifetime, and a company can be so IDIOTIC in their customer service. yeah, SEARS, i'm talking to YOU.
spent ~ 900 bucks there the other night. one thing we bought is an ac that they are getting into stock on friday. we discovered that the voltage is too high and we have to go down to the 15k btu model. spent almost an hour w/ the sales guy last night, he was super helpful, and i don't want him to lose the commission. so i called the store to ask them to please get in the other model, and they won't get it in unless i purchase it, but i can't purchase it over the phone unless i have a sears card. i realize they want to push their sears card (and are worried about fraud?), but at the expense of a sale? WTFWTFWTF!? how come i can give a chinese delivery restaurant in new york city my name and credit card but fucking sears can't take my order?
i am going to talk to the store manager tomorrow by phone, but the whole process is insane. why can't they get in a model of an air conditioner that they HAVE ON THEIR SALES FLOOR without me purchasing it? i could order it online for delivery at the store, but then john might lose the commission and i know it's silly that i care so much, but that seems like an absurd solution. if rob (store manager) won't help me tomorrow i will order it online for delivery into the south plainfield store and then hope we can return from there and have same dude sell it to us again. either way, just horrible customer service on their part. i'm tempted to return the grill and other stuff we bought and shop elsewhere.
meanwhile, i don't really have the time to be devoting to this bullshit b/c i have a crazy amount of work to do since getting back from vegas. the number of little things i have to deal with in one day is mind-boggling, and it's very hard to focus on the bigger picture stuff sometimes.
i never thought i'd institute this, but i think i'm going to leave my email closed, and just not respond to stuff. i am always very quick to reply and try to help people out, and some stuff is very time sensitive, but it's impossible to get work done when little things come up every five seconds over email.
had hoped to play in the next borgata deep stack this weekend but i have way too much work to do, and not enough time. i think i'm headed back to chicago next week for a meeting or two, and then i'm looking very forward to working from the beach for a week.
i still don't have a desk in my living room (or ac, thanks sears), and there are close to 25 unpacked boxes remaining. it's stressing me out as i work b/c i'm mostly upstairs (where ac is) and i have no desk and my back is killing me. once i can order a desk, filing cabinets, bookshelves, and other furniture i will finally be able to set up my office and feel like the professional i am. i absolutely hate working from the couch. the best part about being at the beach house is that it has these really comfy recliners that will make it way more comfortable to work.
i know this rant would not satisfy waffles
, but it's all i've got.
is coming to AC this weekend, so i'm going to try and drive down on sunday and spend a little time w/ him and his friend, even though i won't be playing the awesome structured borgata event.
oh, lastly, poker has been sucking lately. i never wrote on here about how pauly
won me 11k in the dream team event, but you can read a recap on my CR blog
. mostly i've been playing like shit (often playing when i shouldn't, like drunkie) and seem to have lost all ability to play poker. i think the stress of still not being moved in and all the work i have is playing some role, so i'll have to see once i get more settled. after all that gets squared away there are a million CR/stox vids i want to watch.